๐Ÿ’ฌ Support

DimmerPro Support

Last updated: September 26, 2026

Contact

Have a question, found a bug, or need help with a purchase? Email us and we'll get back to you as soon as we can.

support@sparkup.studio

Restoring a purchase

If you've already bought DimmerPro Pro and it's not unlocked on a new Mac or after a reinstall, open the app's Paywall screen and tap Restore Purchases. This restores your one-time purchase directly from Apple โ€” no account or login is required.

Free Trial

DimmerPro includes a 3-day free trial of all Pro features (multi-display sync, scheduler, up to 4 presets, global hotkey) that starts automatically the first time you open the app. Core screen dimming is always free and never requires a purchase.

Known system limitations

These are limits set by macOS itself, not bugs in DimmerPro:

Privacy

See our Privacy Policy โ€” DimmerPro collects no personal data.